Worked example
An agent that drafts referral letters to your practice templates for staff to review and send — so admin hours return to patient time.
AI agents for the admin behind allied-health care — not the clinical call.
Educate, Build, Run — applied to the administrative load of a medical or allied-health practice. The clinical judgement stays with your clinicians; the paperwork is what we take on.
This is one way in, not the whole list — we work in any industry where the workflow fits. Don't see yours? Book a scope call.
The workflows
Referral-letter drafting · intake-summary structuring · Medicare / MBS / PBS claim preparation · prior-authorisation applications · patient correspondence in practice voice. Each administrative — a person signs off; the agent drafts and routes. (Explicitly NOT clinical notes, diagnosis, or decision-support — we refuse that use case.)
How Educate · Build · Run applies
Build
Your own referral/claims drafting agent on one of your own admin workflows — yours to keep.
Explore Build →Which one fits depends on where your problem sits — that’s what the matrix is for. See how it works →
Which way fits your firm
Which door depends on your practice. Educate if the team needs to get confident directing AI to your standard; Build if you have a defined admin workflow ready for an agent; Run if you'd rather the admin was operated, not run in-house. We frame yours on a scope call.
Illustrative — a representative problem and how we'd approach it, not a past client engagement.
Worked example
An agent that checks referrals for completeness and routes them to the right service — so your admin team works a sorted queue, not a raw inbox.
The outcome we’d target
The outcome we'd target: clinician and admin time off repetitive paperwork and back onto patients — every AI-assisted document reviewable and logged, the clinical/admin boundary explicit by design.
Context
Administrative scope only (clinical decision-support out of scope) · Privacy Act + applicable Health Records legislation readiness · My Health Record handling considerations · AHPRA-conduct-aware · AU data residency. Architecture that can be assessed by your auditor.