Credentials wall
What you can verify before you book
Three unfakeable differentiators. Every claim names a verifiable artefact. We build trust in writing — before the call, not during it.
Pillar 1
Two decades of managed-services lineage
20+ years in managed services — through PGBS, now Adaptation IO. Combined with eight years of pre-GPT applied ML inside the founder's record, that's elapsed practitioner depth.
Proof artefacts
- →20+ years of managed-services delivery through the PGBS lineage
- →Eight years applied ML before GPT-3 shipped
Pillar 2
A/A/A x 4D fluency, end-to-end
Anthropic's AI Fluency framework — Automation, Augmentation, Agency, plus the four practitioner skills — is the spine of our website, our pricing, our methodology, and our team certifications. The framework belongs to Anthropic; we use it with full attribution. We don't rebadge it.
Proof artefacts
- →Our team is formally trained in AI fluency — 11 of 11 hold Anthropic Academy course-completion certificates (verifiable)
- →Public framework attribution to Joseph Feller and Rick Dakan (CC BY-NC-SA)
Pillar 3
Honesty-as-positioning
Mid-credential dating. Six named-vertical diligence PDFs. We run our own business on the same agent fleet we build for clients. We tell you what's confirmed, what's pending, and what's deliberately deferred.
Proof artefacts
- →Six AU vertical PDFs at /api/pdf-download
- →Our own agent fleet visible in Build Hour
- →Public 8-rung pricing ladder, no hidden tiers
Verifiable artefacts
What you can check yourself
Every claim above is grounded in something you can independently verify. No badges-by-aspiration. No private references that conveniently don’t reply.
Live agent fleet
Our own production fleet
We run the same fleet we sell. Build Hour (fortnightly, Wednesdays 12:00 AEST) shows agents in flight on real work.
AI Fluency wiki
Public methodology library
Our internal A/A/A x 4D wiki is published as the framework lens we apply to every engagement — so prospects can read it before they book.
Team certifications
AI-fluency trained; certifications verifiable
11 of 11 of our team hold Anthropic Academy course-completion certificates. The Claude Certified Architect credential — the certification for our primary internal stack — is in progress, not earned: application and study complete, exam pending. Dates aren't hidden.
Vertical diligence
Six AU industry PDFs
One-page diligence brief per vertical — workflow shape, agent pipeline, AU compliance footprint, illustrative ROI maths.
ASIC + ABR
Managed-services lineage: PGBS → Adaptation IO
Managed-services delivery through the PGBS lineage, predating the AI-consultancy category. Adaptation IO is a current, registered AU entity (ABN on ABR Lookup).
What we deliberately don’t claim
Published AU case studies. We don’t have one yet. Our own internal agent fleet is the strongest demonstration we can show — you can watch it work in Build Hour. If a published case study is non-negotiable for your buying process, take a Big-4 quote; we won’t waste your time.
Industry percentage claims we didn’t source ourselves. No fabricated “90% faster” numbers. The proof points on this site are first-party — our own fleet, our own staff, our own verifiable record.
Verified the credentials. Now scope a workflow.
30-minute scope-out call. Free. We map one of your real workflows against A/A/A x 4D and tell you what a build would look like.